PROOZY: Top Brand Deals

I’ve been ordering from Proozy way before they even had an app. They’re excellent as far as their variety of gear, and their prices and sales are off the chain. However, I noticed that there’s not enough of a description when it comes to certain things that need to have absolute descriptions posted, such as the size of the bridge, lens, length of the temples when it comes to the designer sunglasses. I noticed that some of the sizes, although it’s small, medium or large differ from the clothes but at retail stores. Perhaps they get lots of clothes from the designer manufacturer that were subpar and they sell it to Proozy and then they resell it to the public. Not that I’m saying that Proozy sells but at times the sizes/fitment are definitely are different than what I have purchased at retail stores or other online platforms. Overall, their customer service is excellent. I’ve dealt with Katrina on occasion for about five, six years and she’s always pulled through. I hope the Customer Service reps that she hires train under her because she is excellent! So happy that Proozy has elevated themselves and their online shopping offers by creating an app. It seems easy to navigate so far but they definitely need improvement in the descriptions where certain specs are needed in order to make an intelligent decision to purchase. Kudos to Proozy as we customers are Choosy!

This company is a rip off they sent me the wrong item. They don’t have any way to get hold of them they don’t have a phone number. They don’t answer the email. Brad‘s is where I ordered it from and they said there’s nothing they can do get hold of the manufacturer with their which is this cruise PROOZY, whatever the whatever their name is, they are a rip off company they just send you anything and you can’t complain. You can’t get back to them and I know that there’s no way that anybody’s gonna get to read this. I am going to go to every social media media outlet I can get to to report these people they’re terrible you don’t know what town they’re in what state they’re in there’s no phone number please. It’s up to you now don’t buy anything

I’ve placed 2 orders. It took quite a while for them to even ship out but my second order shipped before my first order did so I contacted them and they responded promptly. They upgraded my shipping on the first order and it was shipped out the next day so I was extremely satisfied with their customer service. I ended up receiving both orders on the same day…. Today! I’m very happy with both items in first order but the hoodie I ordered second is white and it arrived dirty, as if while still folded it had been sat down in a filthy floor and had soda dripped on it. I’ve sent in a message to customer service so we will see. I’m sure I could probably get all the dirt and soda out but I shouldn’t have to. I’d never, no matter the price or brand, purchase an item of clothing that is new and filthy! Update: customer service responded to my concern over hoodie immediately, asked for photos and then sent me an email with a way to return it with a refund. Customer service is amazing! Their prices are great and their products are 100% legit! I highly recommend PROOZY to anyone looking for a good deal on name brand products!