Reasor’s Foods

Sometimes it gives me a error message throttled . I like the feature where you can remove the number of items on the right. I’ve had trouble getting that to work and sometimes I have to go in and remove the items from the basket and it’s it’s a pain. I love where you can order online and look at your products and find out what you have. I also like where you label the aisle the item is down. I send my husband in with a list. it would be great if you could actually select items to print off a list with the aisle Location. I have to make screen shots to send in with him. He never knows were any things is located in the grocery store since he’s never really shopped in 50 years. The only great thing about the pandemic is that you can look for groceries online at the grocery store buy them and have them delivered to the car. I send him in for four items and he comes out three hours later. He is very slow shopping. Thanks you for creating a online app. I would’ve given you four stars but sometimes get that error message and I go in several times and I keep on getting it but that would be my only complaint

We tried using the app to order and pickup groceries before the pandemic and use it exclusively for grocery shopping now. Reasor’s keeps their products updated in the app and provides useful nutritional information. Products are grouped logically and the “My Favorites” section is great for things you repeatedly order. We like being able to get and use rewards points ordering this way also.

The app as well as the website doesn’t load more items very well if you take to long ordering. Example: The last 3 days I have tried to shop and do the pick up. First day for bout 15 minutes and then when I tried to go to another section it check out it would just spin and not move so I wasn’t able to check out. Second day: after I got 10 items in my cart I tried to go to another category to pick up a few things and again wouldn’t load. So decided I would forget the rest and just check out. Continued to spin and again never moved forward (after 20 minutes!) for me to be able to check out. Never finished loading so I just went to the store. Third day: from the start categories took a VERY long time to load on screen. By the time I had 7 things in my cart (10 - 15 minutes) I had to reschedule my time for pick up(2 hours later than scheduled) and it would not move forward for more items again. Went to Walmart app got everything ordered within 14 minutes no problem and was done. Love to shop at Reasor’s but love the app convenience so until fixed we will do the Wal-Mart shop and pick up.