PRIME Wire

I am a Computer Scientist with 37 years of experience. This is the WORST app I have ever used.I recently changed my user ID and lost everything (devices, schedules & routines). I had to manually re-discover all devices and re-enter all my schedules. I’m so frustrated I will never buy additional products. GE makes a very easy to use app!

Worked for about 5 months and then the power went out and I lost connection. Upon multiple attempts to reconnect the receptacle, it FAILED to connect. I’ve tried deleting the app reloading and reconnecting. I’ve reset my phone. I’ve tried resetting the device and reconnecting to no avail. I’ve tried unplugging the device…waiting... then plugging back in. Nothing works. Maybe I’m missing something… P.S. Prime Wire-reach out to me if you have a solution.

The app works as described, simple on and off control of all my devices and automatic timers! There was an issue with the timer that was quickly resolved for me by removing and re-adding each plug. Need to pick some more up!