App Profile: My TELUS

Android / Games / Puzzles

My TELUS

Installs:

Rating:

1.77

Total Reviews:

Top Countries:

CA, IN, GT

< $5k

/mo

40k

/mo

Reviews: What People Think About My TELUS

bu_bull

Rating: 1/5

- You can’t easily switch which Apple Watch is linked to your smartwatch plan via the watch settings or the app, as they hope you’ll open a new plan. - You can’t use Wi-Fi calling outside Canada because they hope you’ll pay the roaming fee. - If you have multiple lines in your account, they can’t have their own outbound caller ID, and all outbound calls will display the name of the account holder. - Their call center is located in other countries, which makes communication difficult. Their agents have poor communication skills, lack comprehensive documentation, and have a poorly designed backend. - Their coverage and speed are abysmal. I could continue listing issues, but I suggest you consider a different service that prioritizes customer satisfaction.

NotAnArchitect

Rating: 1/5

Telus please get your stuff together please. The app usually doesn’t work. Pages are down information isn’t correct. You manage a tele communication business you should be able to communicate better. After 3 years overseas I gotta say that telus is extremely behind even in the most basic aspects of what’s expected of a company

YogE5

Rating: 5/5

I use it to monitor my utilities pay bills and experience has greatly improved!

About My TELUS

With the My TELUS app, view and pay your bills easily and securely, enable data limit notifications and manage your services anytime, anywhere - so that you can get back to what’s important to you.

Even better, enjoy the convenience of securely logging in using facial or fingerprint recognition. Have a question? Feel supported with TELUS Assist chatbot 24/7 to answer your questions, even while you’re on the go.

Easily access your account to:
Pay by credit card (Visa, Mastercard), through your bank or set up pre-authorized payments
Check account balances
Update your profile
Learn about special offers and rewards

Mobility customers can:
Monitor monthly data, text and voice usage with Siri Shortcuts
Download and view past bills
Set data limits and turn overage protection on or off
Customize add-ons, such as Easy Roam, international texting, data top-ups or Fast Pass

Home Services customers can:
Upgrade internet plan
Monitor data usage
Easily manage Pik TV and Optik TV channels, theme packs and premium selections
Manage Wi-Fi

Enjoying My TELUS? Please take a few minutes to rate us and tell us what you think.

Please note:
My TELUS requires iOS 13.0 or later.
Select small business accounts are supported, but Corporate and Enterprise accounts are not yet eligible.
My TELUS is optimized for iPhone.

File size: 378056704

Launched countries: CASVMX

Minimum OS version: 14.0

Release Date: 1343631600000

Published by TELUS Communications Inc.

Website url:

Publisher country: Canada

App Profile: My TELUS

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