My TELUS

- You can’t easily switch which Apple Watch is linked to your smartwatch plan via the watch settings or the app, as they hope you’ll open a new plan. - You can’t use Wi-Fi calling outside Canada because they hope you’ll pay the roaming fee. - If you have multiple lines in your account, they can’t have their own outbound caller ID, and all outbound calls will display the name of the account holder. - Their call center is located in other countries, which makes communication difficult. Their agents have poor communication skills, lack comprehensive documentation, and have a poorly designed backend. - Their coverage and speed are abysmal. I could continue listing issues, but I suggest you consider a different service that prioritizes customer satisfaction.

I use it to monitor my utilities pay bills and experience has greatly improved!

Telus please get your stuff together please. The app usually doesn’t work. Pages are down information isn’t correct. You manage a tele communication business you should be able to communicate better. After 3 years overseas I gotta say that telus is extremely behind even in the most basic aspects of what’s expected of a company