Presets for Photos - PRSTS

This is great

I just purchased subscription for one year. Yet, when I try to access the presets, following the steps laid out on app, I cannot. I also tried to contact help desk, but nothing. I, therefore, had no other recourse but to cancel subscription. But there is no option for being refunded for yearly subscription. If I am wrong, please advise. But if not, it is a shame. Feels like I was scammed.

Prsts is the best photo editing app I've ever used. I've tried expensive editing apps and they've all fallen short of Prsts. My favorite feature is "tune image" because I can edit the imagine however I want to, it's so much better and more personalized. I can't wait to see what feature the future updates will have!