PointCentral Smart Properties

I love that my neighbors can see that I opened the side gate to my building in the history search. Having my name and time logged for all neighbors to see in the history is great for the guy that’s been watching the college girl down the hall come in late at night. Way to go folks. Let’s fix this so we don’t share private info like my or anyone’s full name and /or email addresses and time they accessed a gate in our development.

I have been trying for months to change my password and “log out of all other systems”. Haven’t had luck yet and have been told the company can’t do this and I need to call my rental office then I call rental office and I am told I must call the company that runs the app. Problem is I believe someone guessed my password so I have been trying to change the password. Now at the bottom of the password change screen-is a little box that says “log out of all other systems”. Once I click this I get a message stating “YOU DONT HAVE ACCESS TO MAKE THIS CHANGE”. Mind you it allows me to change the password fine as long as I don’t click that little box. This does me no good... I can change my password all day but if this person has access and aren’t fully logged out they can still unlock my doors. Which they have done even while I changed the password multiple times. Such a small problem and I can’t get it fixed. I have no faith that this will be resolved soon either!

I love this app! The ability to navigate through all of my properties and control the locks and thermostats remotely has saved me hours of driving time and the peace of mind that the doors have been locked during our busy season. The only drawback is that the mobile website url has more features than the mobile app itself such as creating/viewing guest codes.