Phone.com

Really impressed with how this app works! Easy to use, clean interface, and perfect for keeping business calls, messages, and faxes organized in one place. The recent update made it run smoother, and I haven’t had any issues with speed or reliability. It’s a great tool for staying connected on the go—highly recommend for anyone running a business or needing a professional phone system!

I had the pleasure of being assisted by Caleb. He was able to answer all my questions with regard to adding a business line to my existing phone. He was patient and knowledgeable. He understood what I need and was able to deliver, with professionalism. Even when i was having difficulty navigating the computer system, he was kind enough to stay with me till I finally got it. People like Caleb make a world of difference in a positive way. I am a very pleased customer.

I have been using this mobile app on my iPhone since about June 2024. Many times when I dial out, the app will indicate “ringing”, yet nothing seems to be happening, no ringing, just a lot of nothing. This frequently happens in my home office where I have very high speed WIFI connectivity, but it also happens when I’m traveling to a local appointment where other phone calls are not an issue. The app seems unable to consistently make a reliable connection to an even a local number I have just dialed. The tech support solution is always the same, 1) logout of the app, log back-in, if that doesn’t clear the problem, 2) delete the app, download the app, log-in, enable permissions… That seems to fix the problem only temporarily, maybe for a day or two, then the problems resurfaces. Lately a new and even more frustrating problem has emerged. When receiving or sometimes making a call, the screen on my iPhone randomly goes completely dark, to the point where I cannot see anything on my phone, let alone the brightness adjustment. This has had very serious ramifications. I am frustrated because I use this app for my business and never anticipated the overall performance would be this glitchy. I have asked tech support to escalate this issue with their engineering team. I would appreciate the ability to discuss at length with an R&D team the various technical issues I have incurred. This app has a lot of potential, but currently there are too many bugs or design flaws.