Petlibro

These are great units with only a few problems. Biggest problem: in recent firmware updates, the feeding algorithm was changed so that the food dispenser wheel rotates both ways in an effort to distribute food equally in both bowls (I have a dual bowl system). The dispensing wheel seems to have three small food receptacles. With the new firmware updates, the dispensing wheel does not make a full revolution in each direction. The result is that one of these food receptacles is never emptied. Food accumulates there, is never emptied and grows stale. Solution is simple: update firmware to ensure food dispenser wheel makes full turns in each direction. This may mean that the minimum dispensing amount changes slightly, but I would prefer that to having stale food accumulating. Second problem: I have two of these feeders. They are identical, bought at the same time. The automatic firmware updater does not maintain them at the same firmware version. Seems silly.

We have 9 cats. 2 dockstream smart fountains (black), each fountain can only sync up to 5 cats. We would love to be able to track all of our cats, on both of our fountains. It would give us a reason to buy the tags that are associated with tracking on Petlibro devices. We also are upset that we can only have one person logged into the app at a time. When attempting login on another device, it kicks us off of the other device & sign us out. It would be nice to be able to track the fountain needs from 2 separate phones while logged into the same account. Again. Minor inconveniences, but improvements to be made for sure. We are new to Petlibro, but so far, our cats have been loving your fountains! 9 cats have your approval. The fountains work very well, they are easy to maintain, disassemble, & clean. They are also very easy to refill. The fountains run very quietly, & we are happy with their design & aesthetic. Overall accuracy of the app, & recording of water intake has seemed to be very accurate from what we can tell. We are very happy with your products. We are leaving you with a 5 Star review with hopes that you improve upon your products & apps in the ways listed above! We would be happy to update/ upgrade later when that time comes! Thank you for providing fountains that our 9 cats love!

We adopted the cat that was severely overweight at 25 pounds. The previous owner would feed him table scraps and had a feeder that did not regulate his serving amount. With the help of this feeder and some other things, we are able to get his weight down to 17 1/2 pounds so far, and he has become a lot more active. One of the convenient things about the feeder is that it measures the food amount into 1/24s of a cup Which has allowed us to dial in the amount of food that he should have per day and set convenient feeding times for all of us. He will typically start bugging us for food somewhere around 5 o’clock in the morning. I set the feeding times with the feeder at 5 AM and 6 PM and we’ve gotten much better sleep ever since. When we are away for extended periods of time, I can use the app to make sure that the feeder is working. The feeder lets me know when the food is low and I can check the amount of charge that is left on the machine. I’ve had the feeder for over a month and only recharged it once and that was only because I just wanted to make sure it was fully charged before we took off for an extended weekend at that point it was at 85% charge. so far, so good I would and have highly recommended this feeder to friends.