Paloma: Thyroid Hormone Health

I had a very disappointing experience with Paloma Health. My provider recommended that I get an iron infusion due to my iron deficiency, but then refused to sign the order required for me to actually receive the treatment. That left me scrambling to find a primary care physician solely to sign paperwork for something their own provider had already recommended. It caused unnecessary delays, additional medical appointments, and extra out-of-pocket expenses—all while my iron level was 7, which is not something that should be taken lightly. In my experience, Paloma Health is fine if your condition is straightforward and you’re relatively healthy. However, when a more serious issue arises that requires coordination of care, I felt completely abandoned. To make matters worse, they refused to issue any refund, saying I had already “used their services” twice, despite the fact that I was left without the support needed to follow through on their own treatment recommendation. Patients dealing with significant health issues deserve continuity of care, clear communication, and providers willing to complete the necessary documentation for the treatment they recommend. Unfortunately, that was not my experience with Paloma Health.

I have to say I was skeptical at first, but I figured for the price it was worth a try to join Paloma and I will say I have never felt better after I met with an endocrinologist with Paloma and also also a nutritionist. Very well-rounded full care treatment plan. For the first time in two years, I don’t feel like I need to lay down and take a nap in the afternoon. I have my energy back and really feel comfortable that I have a place that understands Hashimoto’s and hypothyroidism.

I’m just getting started, but I really like how there is so much information available. If you have a hard time getting your endo. to listen to you… get this app. You need to get the membership, but you have access to nutrition, meal planning recipes and doctors ( not to mention control if ordering test kits when you feel you may need one). No more waiting for your doctor to pay attention to what your body is telling you, you have the power to make a difference when your body is telling you something is wrong! I feel like the ball and chain came off when I found this app. Do it, you won’t regret it!