NurseIO

This app would have higher ratings but I give them a 3. The app is good to use as an extra source of income but not make as a main source of income. After working a shift, contractors are paid at the end of their shift or by the next day. The cons to this app are more than the pros. Cons: they charge an app fee and it is removed from your payment/earnings after you’ve completed a shift, they want you to sign-in on a timesheet and clock-in on the app but if you forget to sign in on the timesheet that is still not enough proof that you clocked in even when you clock-in through the NurseIO app, also there are very few nursing facilities and if there are any, the compensation is not worth the travel because most are located over 80 miles, there are lots of shifts for mental health facilities but 7 times out of 10 most NurseIO clients/workers will be sent home due to the mental health facilities being over staffed or just not needing NurseIO workers that day. The facility won’t let you know until you make the trip to the facility or your shift is canceled in the app at 4 am in the morning. For those of us that use Lyft as a form of transportation it is a waste of money and time. The pay is also lower than other nursing apps. So overall, I give them a 3.

This app/company used to be great until changes about 3 months ago. Since then- just as others say: you DONT get paid at end of shift. You have to wait hours- days to get paid. The app clock in system glitches. You have to wait for admin to “confirm” your time submitted , as if we are lying. The customer service in AZ are in fact, rude. They gaslight, telling us “you’re the only one having an issue with the app” yet, we all are. They send messages “due to the high volume of calls we won’t be taking anymore”. They stopped answering calls a few months back. There’s no support service. They answer a text after the main person emails a response. The hardest part of my work day shouldn’t be “suffering” to get paid for the hours already worked. Oh - and the hours- usually end up being 4-6 hours instead of 12hours. I wonder if the CEO is aware of how crappy this app has become and losing not on only healthcare staff but healthcare facilities as their tired of reiterating the same info- simple things like “no the nurse didn’t have to have a break. She worked 4 hours”…. Yep. Good luck

This has been the best year of my life when it comes to working for this company. They are very professional. There is always a variety of shifts to choose from. I have been steadily employed for a year now making full time hours with this company. Someone is always available 24hrs a day if you have any questions are concerns. I recommend Nurseio giving the 5 stars plus.