Northgate Market ¡Pronto!

I love this app, and I always place notes to ensure the representatives need a bit more details and avoid confusion. I can get a little extra with my orders so I can ensure I make their job a little easier. They call me if they run in to an issue right away and they are always so nice and attentive.

I ordered today and went for pick up but has to pay inside. They charged me a service fee of $5 that I wasn’t even aware I had to pay. I was caught by surprise. I also was given a cart with my items. I guess I expected more of a Walmart pick up lol. Cause you order it and check in when on your way pull up and they come out within 5 min and load up your trunk and you’re good to go. Here you had to call them to let them know you’ve arrived. Obviously the convenience of not having to shop when in 9 months pregnant about to pop helped but not happy with the app. Won’t be using it anymore.

The Norwalk has amazing customer service. They pick out better groceries than I do!