Net 10 My Account

I have used Net10 for about 15 years now and they lose my login information and block me from accessing my account online and on the app. Just about every year and a half. They also charge my cards way before my bill is actually due. Very dissatisfied with Net10 and the customer service is very poor and slow and very hard to understand then as well! Better off getting a prepaid service airtime card instead of giving them your card info! They shorten your service days otherwise. I would highly recommend finding another company.

Very easy to use and helpful when buying or adding airtime to my phone. I always just buy airtime so I don’t have to actually go buy a card from the store, it’s great! The app even gives you the autopay options and gives a discount on the bill every month if you set it up. All in all great app, thanks!

Loved it at first but now it messes up every time I open it. The app is very convenient when it comes to auto pay and data usage but it never works anymore. First it just wouldn’t ever refresh my data so I could see how much I’ve used and now it just flat out won’t let me log in. It also doesn’t tell you when your money will be taken out of your bank account or when your next bill will be due. The app also logged me out and it’s telling me that there’s no account associated with my phone number when I try to log in. Like I said it’s very convenient when it’s actually working but it definitely needs some work.