N.Bar

Despite choosing the option to have services of mani pedi at the same time, and confirming it via the booking, it’s never the case. My mani’s have been booked hours before my Pedi’s and this has been a continuous problem with the app. I have to call before each appointment to confirm treatments at the same time and every time they tell me they’re separate. And the call centre argues that the app is great and nothing is wrong. No point in the app, just call and book. Also if you want to book multiple treatments under one section (ie gel removal AND repair) you can’t. You have to book one then go back and book the next. It’s shocking that the new app is worse than the old one.

I have booked a certain time online and received the a message confirming this, when i arrive to the salon for my surprise i see the timing is different and changed by the receptionist without asking me. I have been waiting more than 20 minutes for someone to do my nails! This unacceptable and shows that the app doesnt work since the time i booked is not being respected this happen in the Salon in DIFC . And after complaining the receptionist laughed at me when asking for how long i should wait

The add to calendar option on bookings (which I love) does not work. Also, mani&pedi combo option is not on the app list - thus you will miss out on the discount, unless you were aware beforehand. Kindly fix these issues - otherwise, a great app.