National Rail

banner ads at the bottom of the page with unresponsive buttons to close them out prevent the user from actually being able to search train times and commit to purchasing tickets. If you have banner ads, don’t make them immovable over the one place users need to interact with to actually use your product. I hope whatever money “Temptations cat food” gave you was more valuable than me purchasing a ticket.

I do t know where to begin. I would say that monkeys wrote this app, but that would be an insult to monkeys. When you click on 'tickets' to purchase your tickets, the app rarely finds a route even though the app itself has selected a route to and from your destination. After the app says it cannot find a route, it wants you to re-enter your travel info on a completely different screen. Once you do so, the app hangs and you have to exit the app and start this loop all over again. If, by some miracle, you advance after you click the tickets button to put in your seat preferences, etc., once you enter your email address and click "continue as guest", the app hangs. Why yes, I have tried registering. The app does not think my phone number is legitimate, which means you cannot register. I am trying to buy round trip tickets to Exeter. The app has been hung for the last 34 minutes. In 10 days (I installed the app 10 days ago), I have only been able to purchase tickets once. Horrible piece of work.

This app looks very nice, slick modern interface. But apart from the new wake up feature and moving everything around, how is this different than the existing Train Times app the National Rail already put out? They seem to have the same functionality.