Nasty Gal - Fashion & Clothing

There sizes each item is so sporadic that it’s almost a gamble buying from them. I am usually a us 2. However this store tends to run small so I follow the sizing of the models. I order like 6 items all in a size 6. And each item ranged in size of too small or too big. One coat I bought in a size 2 was too big for someone who wore a size 16! And they refused to waive shipping. Honestly too much of a gamble to shop freely if you have to pay the cost of return shipping. Definitely not worry free shopping . Your better off purchasing shoes since those sizing is much more accurate

I am trying to return items that do not fit me, but I cannot pay for the return label and keep getting an error message saying there is an issue with my card. However, nothing is wrong with my card. I have tried 3 other cards, and I keep getting the same error message. I have contacted customer service, and they’re telling me I’ll have to pay for the return on my own, which means I’ll be paying more than the clothes are even worth. They are super unhelpful, and their return policies are deceitful and misleading. I told them I would gladly give them my card details so they can process the return on their end, and they said they are unable to. There is clearly something wrong with their website, but yet they have zero interest in helping me out. Poor customer service and terrible cheap clothing. Take your business elsewhere. Everything is always 50-80% for a reason! Cheap and a scam.

When I received my shipping notification dayssss later after purchasing they told me some items got canceled because they were out of stock that’s sad because those items I was most excited about so they had to give me a refund. The quality of the tops are so bad it’s like shein clothes but way more expensive ! The only good quality items were the sweats they were actually soft and thick but the tops were see through and feels like it could be torn so easily. Please note if you’re short like 5’4 under DO NOT buy there pants or any bottoms because the length to their clothing are to high rise & so long on the bottom for a short girl but if you’re Tall the bottoms I bought were pretty good quality. Except one of the pair which wasn’t sown all the way so there was a hole in the pocket but they did offer me 50% refund since they don’t do exchanges. Also shipping cost 10$ no matter how much you buy in the USA but it was quick. Personally not buying from again.