myLuminareHealth

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I find this to be terrible to use. It was difficult to find where they hide the EOB and it did not provide an option to print. When I try to log in on my desktop, the security software blocks this as dangerous. Either get an app that has better functionality or give me a safe web address that I can find the EOB. I need that for FSA reimbursement.

I’m new to Luminare Health and this app. Both have been monumentally disappointing today. I was given my cards and my whole family shares the same member ID. Both my sons (2 and 6) are sick. I can’t get their meds because of this member ID issue. It’s after hours. The app shuts down whenever I try to send a picture of proof. I hate it here. Guess I’ll try and call someone tomorrow morning. But my first impression of this company is in the gutter. Do better guys.