MyGlendale, CA

Sometimes the city can’t respond right away and sometimes there’s an issue with trash dumping outside apartments that have a franchised hauler- but that’s not related to the function of the app. This app is not good. It lags and freezes. You can’t delete messages (why?). You can’t select multiple messages and archive them all, how is that not a basic functionality? I have old old messages I can’t view anymore and I can’t mark them as being read. So I always have an unread messages alert. Annoying. Glendale should be able to do better. Would not recommend any other city or municipality use anything by this company.

The day after I downloaded the app to report some nearby potholes, they were filled the next day! The very next day! I was driving home on that road after dropping my kids off at school and was like no way. And hadn’t even been 24 hrs and those potholes were filled. Can’t get better than that. App is easy to navigate too.

I have used this app many times to report abandoned shopping carts and random junk on the curb. I would say that 75% of my reports have been taken care of but sometimes they respond back saying “we will take care of it” and a week later I am walking down the street and it’s still there. I don’t know if they just don’t have the man power to handle that many reports or just don’t give a $&@%. it seems like you can’t go ANYWHERE in glendale without seeing someone’s trash left on the curb (c’mon citizens of glendale, you’re better than that!) but we are slowly turning into the cesspool that is LA