My Global Flowers Delivery

should’ve read the reviews beforehand. learned the hard way. save your money. they’re scammers.

I'm extremely dissatisfied with my experience with Global Flowers. After purchasing flowers for Mother's Day, I had no way to track my order, and no one from the company reached out to me when they were unable to deliver or when there were issues with my order. When I contacted them to inquire about the status, I received excuses instead of a prompt resolution. To make matters worse, after requesting a refund, they sent a different bouquet without my consent and marked it as "delivered" without any apology or explanation. This lack of communication and customer care is unacceptable. If I had known about the poor service provided by Global Flowers, I would not have made a purchase. Unfortunately, I learned the hard way. I would strongly advise others to think twice before using this company.

I tried to use this company for a funeral that took place on a Sunday. Because their webpage Guarantee’s a 24/7 delivery due to their huge floral network. On my Saturday order they said they found a florist to took the order. No flowers showed up on Sunday. I had to track them down on Monday to find this out. And then they said they would only give me a partial rebate. I went to my bank and got a full rebate. This business is just a Internet presence and broker’s orders for flowers. They have no real relationships with florists. And thus no real help in managing the florist. And please don’t bother with your AI response “we’re sorry for this situation, please contact us”. I did for three days with you and you did nothing!