FashionTIY: Clothing Wholesale

The items were as expected. I ordered a bunch of kids clothes and two sets of kids dishes. All are so cute and seem to be quality for what I paided per item. They are baby clothes so probably won’t take much abuse so I’m sure they’ll be great. The shipping took 42 days but you have to expect that when shipping from china. Customer service was very communicative and sent actual pictures when packing. Thought that was very good of them and made me trust them. I did have one item that was out of stock in one size so they immediately refunded me the amount on my credit card when they packaged up for shipping. That was very responsive. Will definitely order again.

I honestly wish I could upload screenshots to show you all how customer service is handling this current issue I’m dealing with. So, I ordered my items in January and receive d a month or so later. I realized they sent me the right style of sandals but the wrong color. I order gold they sent silver. I reached out to customer service March 6,2023 and showed them pictures of what I ordered vs what I received. She stated, “ The gold sandals were turned into silver due to the negligence of the order operation center staff.” She offered a coupon for my next order but I told her I didn’t plan on using their platform again, and that I would much rather return the items and be refunded. She told me I would get a partial refund and here it is April 4,2023 and I have yet to receive anything. I’ve been communicating back and forth with this lady and now she tells me that “ I’m pretty sure the refund has been deposited.” I checked my bank transactions for all of March and nothing. “Pretty sure” is not a definite and they can’t even give me a date that it was allegedly refunded smh. NEVER AGAIN will I use them.

I haven’t put in an order yet, but can you guys please make it to where you can swipe to delete products in your cart instead of manually having to change each quantity to zero just to delete it. Also have a favorites/“saved for later” option for the things you will get later instead of having to remove from cart and end-up having to find the product all over again .