Memberplanet

Login issues, groups don’t always appear even though some are marked as favorites, took an entire three days to figure out how to update payment information, and support is never available at time you need them. It’s disappointing to read reviews dating back 8 years and still have the same issues. Very disappointed in this app, yet and still, my membership groups continue to use it in support the developers. With all the reviews, and the 1.5 star rating, you know what the concerns are but have not dedicated any time to address them. Shame, shame, shame!

This app is so frustrating to use. It crashes 99 percent of the time. You have about 3-5 seconds to view whatever it is you’re trying to access before the app shuts off/crashes. There have been no fixes to this application in the past 4 years of me using it in Japan. It’s funny because I don’t even tell services ( most of the time) that I’m a member because I can’t even pull up my digital membership card to show as proof. They’re quick to email you though if your monthly membership payment doesn’t process. I once changed my debit card and forgot to update my profile on this app. If I could give it negative stars, I would. Garbage.

This app crashes CONSTANTLY unless you only select “view member card”. But when you view a card, you can’t read anything on it because of the color scheme. There’s white lettering and a big white circular orb right where the lettering is, making it extremely difficult to read. Please change this to black lettering or just make the colors flat so the white lettering can be viewed.