LOCKLY®

In all honesty I have to say LOCKLY is the only company my family trusts with securing our home. I have two young children with autism who are prone to elopement and their safety is a constant focus for us. Because of LOCKLY my husband and I have a weight of stress lifted off our shoulders knowing our children have extra safe guards in the home. Because of our families needs we always stick with the LOCKLY secure plus childproof edition. Their customer service always exceeds expectations and everyone I’ve spoken to via email or phone has always gone above and beyond with help and communication. There are so many families out there that have family members on the spectrum who are prone to elopement who need safeguards like these. In the future it would be amazing to see this company join programs like OPWDD to help families like mine, especially ones that are financially struggling. All in all do not hesitate to go with LOCKLY locks, they are reliable, high quality and give you peace of mind every day.

I love all the features that this lock promises and think that you will also. I have own the Vision and Secure Pro. There are one or two issues that I think can make the lesser expensive Secure Pro better and a real super star. The Vision’s connectivity is far superior. The Vision has a small modem like device with an antenna that plugs into your modem. The Secure Pro has a wall plug with a device on top of it to communicate to your modem. I never had an issue with the Vision pushing information from the log (who opened/closed and when). The Secure Pro is not real time, it doesn’t give you an instant update on your device like the Vision lock does even though all my settings are the same. This may be important to some that would like to know who entered their property and when. I can fetch the information in the app but I prefer it be pushed to me like with the Vision does and the instructions in the Secure Pro indicate that it would also. Not true. All said this is a great lock with really good security with regards to the pin and finger print technology. I wish that they would upgrade all locks to the modem like device. Connectivity is crucial for any device to be considered “smart”.

I purchased two lockly vision locks for my business; to be used inside of a building. I used to have the August lock, which I loved, with the exception that they did not have the video doorbell readily available for purchased and as a result I had to use my Ring for video doorbell. Bought the lockly thinking it would be a GAMECHANGER...it has fallen short of that. It’s not horrible, it’s just not what it should be for the cost (and I don’t usually complain about cost). The app doesn’t allow your trusted users to be able to get notified someone is at the door. My receptionist needs to see who’s at the door, I don’t. Either they need a feature to assign admin privileges to two or more people or just allow the trusted users to access lock, unlock, speak to visitors and receive notifications of the same. Lastly, the interface. Far be it for me to say I know what it takes to design an app interface but goooooooooodness, the app looks like someone who is newly trained created the layout, colors, fonts and mapping. It just doesn’t give you the feel of user friendly. I hope they fix the issue re allowing others to unlock the door. Everything else I can deal with. 🙄