Linear Smart Garage Door

App worked great when 1st downloaded but after several months the notifications stopped working. I use to get alerts when my door was opening or closing and the time it happened. Great when you’re not home but get alerted that door was opened and you know kids made it home for example. BUT it doesn’t work anymore even thought notifications on iPhone are turned on. I’ve deleted app and reinstalled, restarted phone, turned off notifications and back on and none worked. It is nice to be able to open and close door yourself from your phone but that’s the only benefit now. When I sent a troubleshooting email it just said to contact my dealer Not good enough!

Often times an app gets bad reviews simply because users may not fully understand the app or not follow the instructions exactly in configuring it. I think this is the case with the Linear garage door opener app. I've read all the negative comments about how this app will not work with an Orbi Mesh WiFi router, but I have one and it works perfectly. In fact, the app is very impressive in how it can be configured to include display of the light or not, and other features regarding adding other users to have access by simply adding them as a "member" and them downloading the app. The setup was very simple and straightforward...only three steps and the opener was connected to my Orbi Mesh WiFi router and working perfectly. It not only provides remote open/close control of the garage door, but notifies you on your iPhone if the door has been opened or closed. This is a great addition to a home security system and also serves as a reminder when you're miles from home and wonder "Did I close the garage door?" I'm very pleased we purchased this particular Linear garage door opener. It's quiet, works flawlessly, and the WiFi feature is very helpful.

I’m using a NetGear. Orbi mesh WiFi system. It will not work. I’ve been on the phone with NG tech for over 5grs trying to find a work around because Linear just says it won’t work. They say that any device that gives access to your home can’t work on a mesh system. Well August door looks work fine,Schlage door locks work fine, Nest X Yale works fine and I could name more. So linear get your engineering team to figure it out. Other companies have. This is why your app is rated so poorly. You don’t respond to customer requests and the changing times. Edit: netgear after hours of troubleshooting gave up and said it was on linear’s end and couldn’t be done. Linear said it couldn’t be done with a mesh router. But this high school graduate who was not willing to give up was able to get it to work on not just one of their apps but both of their apps. I tried pairing my iPhone to the wall plate probably close to 40 times and on the last time a pop-up came up that said “you have successfully Connected to the access point”. This had NEVER popped up before. NEVER!!!!! Everything has worked fine since. The garage door is on 2.4 GHz and my phone is on 5 GHz. I even turned the Wi-Fi off on my iPhone and went to LTE and the garage door still works as if I was away from home. And I did the same testing with my iPad Air and it works fine too.