Kodak Moments

This is actually my second unsuccessful attempt at printing pictures! Here’s what happened: When I initially plugged my phone into the kiosk, it automatically tried to download every single photo on my phone. For like 15 minutes the screen on the kiosk said it was loading, then just gave up and I was forced to start over. Who doesn’t have hundreds—if not thousands—of pictures on their phone? This is a very poor feature. (developer tip— don’t try to download every single photo from the beginning, maybe start with the first 25-50, and download a thumb nail, not the whole photo. Then, download more thumb nails when the user is scrolling through their pictures). After that, I downloaded the app. and tried to transfer my pictures via Wi-Fi. About 25 minutes into the process—after editing pictures, selecting print sizes, etc.—the kiosk said my connection was lost and kicked me out (developer tip: if the connection is lost, temporarily save the project and allow the user to re-establish the connection, so they can start back off where they left). At that point I just gave up and left. Has anyone at Kodak who’s not affiliated with this App. actually tried to print pictures? I guarantee you they wouldn’t be able to do it. After everyone went digital, this is my only experience using something from Kodak. It’s slow, difficult to use, and extremely frustrating.

This app is ridiculous. I‎t is supposed to be convenient but every time I try to create a product or even just send prints I‎t causes so much unneeded stress. For one simple card I’ve had to try and redo I‎t multiple times because the apps user experience is not there. The idea behind the app is great but what is the point of having I‎t if I‎t doesn’t actually do what I‎t is supposed to. I‎t is so frustrating that I gave up trying to create my card and came to the App Store to write a review. That says a lot. After spending way too long trying to create a card,I finally got I‎t to do what I wanted, went to check out and I‎t will not let me change the number of cards I want printed! There’s no point in getting just one printed when I need 40.

The reviews I read here made me wary, but I needed a quick print and this was the most convenient option. It was very easy to find an available in-store printer through the app (although I could not just click on the store tag to select it - feature request). I uploaded the photo and headed to the store. It printed there 5 minutes after I had sent it and looks great. It is full-sized, having been shot with my iPhone 6s. I'll use the app again when I need a quick print like that. It was as simple as could be and got the job done with a minimum of hassle.