Kia Access

You NEED this app. My kid is always forgetting something in the car and much like forgetting something in the car… she always forgets to lock it back. I can lock it back with the app. No need to get back up to go out in the super hot sun or in the freezing cold to go lock the car. And speaking of freezing cold or hot sun! I love the option to start my car ahead of time and cool or heat my car not to mention it even includes cooling or heating my seats! Look… I’m just saying… if you waste money on fast food throughout the month or you vape or smoke, or you have a shoe addiction like I do… you can at least invest in this app that is WORTH the investment and you get some use out of it. There are some other features worth using in the app such as valet which I use with the Veterans Administration at the hospital. And I have had to use my app to before to check on the amount of miles I had and for the VIN for other purposes. Call me lazy. But the app has saved me from having to go outside and interrupt what I’m doing countless times. I’m pretty sure it’s even helped me find my car a few times in a parking lot after a football game before. Anyway, you NEED the app. Enough said! :) Enjoy!

I’ve had a 2020 Optima SX for about 5 months and i’ve had the Kia Connect subscription the whole time. I overall like the app and it does work, however I have a few complaints/suggestions. First of all, the biggest complaint is that when you use the app to start the car your hazards will flash (brightly) and continue to flash until the car is no longer running or you get in it. I find this to be irritating and I highly doubt my neighbors like it much either… maybe just leaving the running lights on would be less irritating… Another feature missing is the fact that I cannot turn on my heated (or cooled) seats from the app. I can turn on my defroster and heated steering wheel but not the seats which in my opinion are the best part. This could be a technical limitation but I would really like to know why that would be. Another thing is that I would like to see is maybe a home screen widget for iPhone to start/stop and lock/unlock the car right from the home screen. And finally the time from when you send a request to the car for it to actually execute it takes forever sometimes 2+ minutes even with great cell/GPS coverage in the wide open, and sometimes you’ll get an error that it can’t at all. Overall the app does work and is much better than nothing, but has some pretty irritating quirks that I feel could be ironed out.

My review is based on the past couple of days that I’ve been using it. I just recently purchased a 2022 Kia Sorento, which I love, but the app can be a hit or miss when it comes to usage. I find that it works better on Wi-Fi and not so much cellular, which is weird because I get pretty decent coverage anywhere I am. It tends to freeze up at the sign in screen, causing me to have to force close it a few times for it to act right. I’ve restarted my phone, redownloaded the app, and even force closed any apps running in the background, but still hit or miss. As far as the app’s functionality though, veeery nice. I love the fact that you can remote start, lock/unlock, and confirm if you engine is off and doors are locked right from the main screen screen. You have access to how-to videos in case there is something you need to look up for your vehicle, and the biggest take away for me is that yo can check the diagnostics right from the app!! BYE AUTOZONE, PEP BOYS, etc. Schedule maintenance appointments is a very convenient option since that you means you don’t have to call the dealership or go online because its all in one place. The fact that you can remote start from the app and change the temp settings so that your car is cool in the summer and warm in the winter means you’ll never have to get in your vehicle uncomfortably again. I’m would love to change my review if the bugs could be fixed, but they make the biggest impact on the app usage on a day to day basis. Fix them please!