ixigo: Flight & Hotel Booking

I find every part of our journey was perfectly communicated and informed me week before of my movement! I find flight was comfortable and crew was too good .! Pilot was superb to maintain flight smoothly and landed very smoothly ! Crew was hard working and was taking care of every passenger as needed ! Crew was very friendly and find responsible too ! Over all good and safe journey !

Just pathetic. My booking isn’t showing nor can I enter my trip manually. Cannot reschedule or cancel my booking. Understand the gulf crisis is adding to the chaos but my flight isn’t showing as cancelled until the next day. Called customer service to reschedule and now it’s past 6hours they haven’t rescheduled. Customer service tells me that flights are usually cancelled 5hours before. It takes me 1.5 hours to go to the airport, how would I know without any communication from the airline and misinformation on the app and website??

This is an excellent App with fantastic user experience. For example, canceling one leg of a flight and rebooking with another airline will take a long time if done via phone or web. On this App, I was able to accomplish this with just a few button clicks.