West Community Credit Union

I just wanna give a shout out to the employees that worked there at the West community credit union there on Highway N Maranda has been just wonderful to me. When I walked in. She asked me what my needs were. I told her and. There and I just wanna get the whole staff there and shout out for making me feel welcome to welcome to the bank and I feel real comfortable. I’m glad that I switched base and I’m glad I went to West community

Recent problem with, internally lost, lost check along with online software change for account information has jeopardized my 35+ years with this old friend of a business. I recently recommended to my son that he switch credit unions from West Community and I will be following him. The software change apparently requires the user to hit the “see more” button for each new 7 or 8 transactions on past activity . During a year end summary for tax purposes, this took me almost 175 hits of that button. Calls for assistance to make process easier went unfulfilled. There may be a short cut but I never learned of it. The arduous 175 clicks was the”easiest” method. Unless you lose customers, apparently no change to this will be made. I will be one of those and these are my comments. I hate this since I have been promoting you and rooting for you so long (I even fixed your huge clock in Kirkwood at one point) and MAY have made an initial recommendation to consider taking over the Kirkwood government credit union since I lived in Kirkwood. Could have just been a coincidence. I did bring the entire Gramex employee group to West Communion around 1990 (Grandpa Pidgeons, Forsythe Computers, Omni Sports and parent Gramex. This is just sad. Ron Gaus

I have always been a “go to the Credit Union” to take care of my business. I was shown the convenience of doing certain transactions electronically. Now I don’t have to make a trip to pay on my various accounts. I can do them “from the convenience of my home.” I still like going to the Credit Union, because I like to see friends who are there. If you haven’t tried it out, you should. It’s great.