Together CU MobileAccess+

Lately, there has been far more limitations on the App due to technical difficulties. This seemed to become a more common occurrence after the “TogetherCU” name change. This is so frustrating since I rely on the App, that we are considering changing Credit Unions after 28 years. We already do loans through Neighbors, which seem to not have these issues.

When it was American Eagle I loved this app! It switched a couple weeks ago so I’m really hoping it will get cleaned up. When I pay my card linked to the account, on a weekday, it doesn’t show that I paid, but it certainly showed I was late with paying, though I paid two days ago. The descriptions aren’t correct saying I paid a “home loan” with an acct number that I don’t know what it goes to. The pending transactions aren’t subtracting from the available balance like they used to. Yeah, I keep track of my spending and I can subtract, but I got used to the other way for YEARS and I don’t see why things like that needed to go away. DEVELOPER: please tell me your still making updates and things will get back to the way they were/better in some sense. They already changed the name (which sounds dumb) don’t take away useful features - like real time accounting!

Hi, I don’t like the fact that it automatically takes money out of my savings to put in my checking and uses 1 of only 6 transfers. I understand that it happens because the money in my checking runs out BUT it should warn me at least. Because then I will go to buy something like food and it will decline because there’s no money in my checking and I can’t transfer money from my savings because 6 of 6 transfers are already used when I haven’t transferred anything my self for months so then i am screwed because I just ordered food and I can’t pay for it.. IF MONEY IS BEING PULLED FROM MY SAVINGS I SHOULD BE AWARE. It’s not hard send an automatic message if your automatically taking money from a savings account. And if I was able to transfer money myself on the spot it wouldn’t be big deal but it’s kind of a big deal when ALL of my transfers are already used and I have no money in my checking and the banks closed of course. Thank you!