Waxing the City

It’s good for booking, but not for canceling or adjusting the time slot. There is no such feature! For that, we must call the salon even if the said appointment is not for weeks. I get that online last minute cancellation won’t be allowed, but when there are weeks until the appointment & yet I still have to make a call during their business hour, it is nothing but inconvenient!

Can we get something to be able to add services to our already scheduled appointments? Also, there should be info on all of your employees in the app and website.

If you want to book an appointment, the app is fine. However, if you are trying to edit or cancel your appointment it’s useless. The point is to be able to maintain my appointments and account in the app on my schedule, but then i have to call them in normal business hours anyway.