App Profile: Almosafer: Flights & Stays

Android / Games / Puzzles

Almosafer: Flights & Stays

Installs:

Rating:

4.72

Total Reviews:

44.54k

Top Countries:

SA, US, KW

< $5k

/mo

90k

/mo

Reviews: What People Think About Almosafer: Flights & Stays

Hashimaqeel

Rating: 5/5

I used Almosafer during my trip to turkey in multiple hotels. Rooms same as pictures, confirmation sent to hotels and didn’t find any issue with the booking, it gave me more discounts compared to competitors 😬, plus you can choose to earn extra alfursan miles or mokafah points.

Nice social network

Rating: 1/5

I had two experiences with them: 1-I booked a hotel and I paid to Almosafer App but after that they called me and told me that the hotel is fully booked and we have another hotel same rate and level so I accept that because this is the first experience with them and I don’t know if they trusted or no, but unfortunately when I arrived to the hotel I was shocked by the poor level, It does not match the standard of the hotel that I choose. 2- I booked another hotel in different trip maybe they will be good and give them one more chance and I paid before one week of check in, when I arrived to the hotel unfortunately there’s no any reservation for me even the hotel didn’t know Almosafer Company and when I contacted to the customer service in Almosafer they didn’t care about my problem and I stay in the street until night without any solve, then I paid more and I made new reservation in another hotel. Until now since two years ago I didn’t get the refund and that was last experience with them

Abdulla Alm

Rating: 1/5

Here’s a suggestion for a Google review that highlights the issue clearly and professionally: Title: Extremely Disappointing Experience Review: I had a terrible experience with Almosafer. I booked a hotel for 8 people (3 rooms) through their app, and when we arrived in Kuwait at 6:15 PM, we were shocked to find that the hotel was fully booked and our reservation was not honored. We immediately contacted Almosafer’s customer support, but instead of resolving the issue professionally, they offered us subpar alternatives far below the standard of the original booking. Worse, despite the fact that they had already charged us, they refused to book a replacement hotel using the deducted amount and insisted that we pay again out of pocket, promising to “refund” us later. We spent over 6 hours in the streets of Kuwait (until midnight) without a solution. For a group of 8, this was a stressful, exhausting, and completely unacceptable experience. Their customer service lacks professionalism and urgency, showing no regard for the inconvenience caused. I cannot recommend Almosafer to anyone and strongly advise travelers to avoid this service. Does this align with your experience? Let me know if you’d like adjustments.

About Almosafer: Flights & Stays

Planning a family holiday, business trip, or a getaway with friends? Use Saudi Arabia’s leading travel app for a seamless & personalised booking experience with secure and transparent payment options.

- Browse & filter over 1.5 million stays and flights at the best rates
- Discover a variety of hotels, resorts, hotel apartments, and more along with 3D tours and a round-up of exciting amenities & features.
- Get access to exclusive deals and offers with Almosafer
- Filter properties by location, price range, star rating, amenities and more
- Use special filters for stays in top locations, luxury or budget stays, family-friendly options and more
- Explore flight options with a wide range of airlines such as Saudia, flynas, Emirates, Kuwait Airways, Lufthansa and British Airways
- Sort flights by price range, number of stops and other factors
- Pay instantly & securely with credit cards, debit cards, mada (for KSA), Knet (for Kuwait) or in installments (for cards with select banks)
- Choose to pay now, later or at the property.
- Earn or redeem points with Qitaf (for KSA) on Almosafer
- Make easy and secure payments with Apple Pay
- Book return flights with different airlines for Saudi domestic travel
- A personal account to manage and track your bookings
- Get 24/7 travel advisory in English & Arabic

Who we are:
Almosafer is the flagship brand of Seera Group’s Consumer Travel Business Unit, catering to the discerned needs of travellers from Saudi Arabia and beyond. With the heritage of being a homegrown business fuelled by Seera Group’s travel and tourism leadership in Saudi Arabia, the brand has developed a deep understanding of local travel needs, preferences and traveller segments.

Providing stay options for over 1.5 million properties around the globe, flight bookings on over 450 airlines and complete holiday packages, and more, Almosafer boasts various convenient booking solutions for any type of travel need.

File size: 145891328

Launched countries: SAUSAUCACNFRDEGBITJPKRRUDZAOARATAZBBBYBEBMBRBGCLCOCRHRCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNGNOOMPKPAPEPHPLPTQAROSGSKSIZAESLKSECHTWTHTNTRUAAEUYUZVEVNBOEELVNIPYKHMZYEBHCYMTBJBFCGJOLAMLSNTZUGZW

Minimum OS version: 16.0

Release Date: 1414137362000

Published by ALMOSAFER FOR TRAVEL AND TOURISM COMPANY

Website url: http://www.almosafer.com/ar/

Publisher country: Saudi Arabia

App Profile: Almosafer: Flights & Stays

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