App Profile: Verizon Family

Android / Games / Puzzles

Verizon Family

Installs:

Rating:

4.26

Total Reviews:

31.9k

Top Countries:

< $5k

/mo

20k

/mo

Reviews: What People Think About Verizon Family

MommaMoo42

Rating: 3/5

Overall I’d say it’s an app. A little confusing, but generally functional which is just fine for an app that’s supposed to be functional. I’m not spending a lot of time messing around on it, so 🤷‍♀️. Where we have had repeated issues is with app requests. I have it set up so my kids have to request every app or App Store purchase they want, but we’re now a few weeks into yet another spell of those requests not making it to me. We’ve gone through this several times. We reboot all the phones, try checking all the settings on all the phones. I’m still getting notifications if they’re on during the night or school hours, just not their app requests. Then all of a sudden previous times, the requests will start coming through again and we won’t have a clue if some combination of the phones in question rebooting after running out of battery or just absolute randomness caused it. This wouldn’t be quite as big a deal if I could open the parent app and see a list of the requests to review. While I’m on the subject, my preference would be sorted, showing those pending approval, but also an option for seeing historical requests for maybe the past month whether approved or denied, in case of appeal etc.

Helloreader2468

Rating: 2/5

When my child reaches their data limit for the month, it locks up my data (the parent) on my phone as well. This has happened for numerous months. The child can still use the phone on wifi so even if you purposely block their phone, they can still use all functions. The location services that you pay extra for is not accurate. Compared to the “Find Friends” app, which shows my child’s EXACT location, this Verizon app shows their location a few hundred feet or a mile away for their actual location (differs daily). I have yet to see it place their location accurately in the past month or so since upgrading to this service. Even though we have time limits on their phone, it stopped working a few months ago and my child can use their phone at all hours now. And all the other options only work if the child has the app on their phones. The child can simply delete the app and all bets off. I still keep the app because it does show me when/who my child calls/texts (even if my child deletes their app... although it only shows for the phone’s basic Call/Text and not if my child uses WhatsApp or other apps) and I can block numbers if needed (again, only for Call/Text).

Snerbal

Rating: 1/5

It is utterly awful! Seriously, for instance with the time restrictions, you can’t even tell what you’re restricting. Is the time that you restrict the time the phone is off, or on? You really have no way of knowing, until you do it, and then your kid complains, or not. It actually says “set custom hours“ and then has a start time and stop time. That’s it! What does that mean!? Plus you can’t set different times for different nights, like different for weekdays and weekends, but who would ever want to do that? (Heavy sarcasm). Plus, you can set a limit on your kid’s data. But then it just shuts off! It doesn’t throttle down so they limited access to data. The purpose most people want is to limit their use so they only use their share and don’t use up all of the family plan, not cut them off completely when they reach their limit. That should obviously be an option. Unbelievable! But wait, there’s more! It doesn’t work and less you install an app on their phone! That’s idiotic! All they have to do is delete it! Of course there are ways to set up the phone so they can’t do that, But I shouldn’t have to. I really can’t believe someone with even a high school diploma could’ve come up with such an awful app. What’s even worse is they charge you 10 bucks a month for this awfulness when it should be included with your plan!

About Verizon Family

Help keep your family safe and connected on the go, with Verizon Family. With features such as Location sharing, Parental Controls, Safe Walk with SOS, Crash Detection and Roadside Assistance, all in one app.

From a single app, you can:
- Use content filtering
- Monitor and limit Verizon call and text activity on smartphones
- Limit Verizon data usage on smartphones or connected tablets
- Monitor web and app activity
- Manage screen time
- Pause internet
- Use location sharing, pick-me-up and check-in features
- Get location alerts
- View driving activity

Legal: To use the Verizon Family app, a Verizon standard monthly postpaid account on an eligible device or an invitation from a Verizon account is required. Verizon postpaid mobile plans include Verizon Family location sharing features at no add’l cost or upgrade to Verizon Family Plus ($14.99/mo until canceled) for location sharing and alerts, parental controls for calls, texts and online activity, driving insights and roadside assistance. Roadside assistance through Signature Motor Club, 4 events/yr. Verizon Family app download required. Service does not monitor calls or texts sent over the internet and does not contact 911 for crash or SOS alerts. Push notifications must be enabled to see when new members join family acct. Some alerts sent via text message. Msg & data rates apply.

See full terms and conditions at: https://www.verizon.com/support/verizon-family-legal/

File size: 416453632

Launched countries: US

Minimum OS version: 15.0

Release Date: 1415209656000

Published by Verizon Wireless

Website url: https://vzw.com/smartfamily/

Publisher country: US

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