KFC Polska

This is the worse restaurant app experience ever. One of the leading companies IN THE WORLD and you can't hire someone who will design it properly. Not only it's worse than the previous design, it's way less intuitive, harder to find elements, it's ad pop-ups after ad pop-ups, chaotic, disorganized, choppy when scrolling and for some reason you don't see that. This is an unfriendly user experience type of design and yall are trying to sell more aren't you? Then make a convinient app that let's us find what we're looking for quick and easy. Edit. I am not wasting my time resubmitting literally the same message on your website when you literally have it in front of your eyes and can also copy paste it yourself. This proves how much you care, putting your responsibility onto me.

The app doesn’t let you place the order finally at the cart page. When I click the button order and pay. It comes back to say field cannot be empty. But every field is filled even the optional fields I filled but it still fails and does not explain which field is empty. This problem was fixed by deleting and reinstalling the app. The field which was not being filled was the OTP. Because the app was failing to move to the next page and generate the OTP . But after reinstalling the app the problem was fixed and its working fine now.

I have never seen an app so bad. It should be a simple thing done over and over by so many companies. In my hell i would force really hungry people to order using this app. If for whatever reason you can no longer order to your address, instead of delivery unavailable, a “something went wrong” information shows up. So you can never know if the payment didn't go through, there is a connection issue, or deliveries are unavailable. So you spend minutes trying to figure out what you did wrong. This app also does not consider an option of a person moving, as it continues to send food to my old address, even when i manually input a new one. The cherry on top is that after calling in to get a refund, no other option the calling is available through the app, it asks me to fill out a survey in the app by text. And the link just goes through to the landing page of the app.