App Profile: Brian's Toys: Sell My Toys

Happy buddies

Rating: 5/5

My grandmother who is 87 years old has been collecting Barbies for the last 40 years and has always said she would sell them when she was older. Well that time came and went and so it became my job as her grandson to help sell them in my time off this summer. She has over 200 new in box dolls, so neither her or I had the time (or skill set) to sell all of them on eBay. I was absolutely delighted when I found Brian’s toys, and the process of working with them has taken so much stress out of the whole situation. From the intuitive app to scan toys, the quick turn around time for the quote, and the incredible customer support, Brian’s toys clearly had this down to a science. I ended up packing over 24 moving boxes full to the brim with dolls, and the staff at Brian’s made it so darn easy and worked with me to get a great rate on the shipping. I just want to thank the entire team at Brian’s for making it such a positive and seamless experience, we could not have done it without them!!

Happy SW fan

Rating: 5/5

I had no problems downloading the app and using it. Very straight forward and easy to use. The customer service is awesome and got back to me with a few days of each question and inquiry. Most of the negative comments on here are because most of these people want “retail” pricing for their items. Then don’t realize that the company needs to make a little something as well. Also what they THINK the item is worth is NOT actually what it is worth. Good rule of thumb here is, your item is only worth what someone is willing to pay for it. Have a bunch more stuff I will be scanning with them. JUST AN AWESOME EXPERIENCE!!!!!! Thank you Brian’s Toys!

JacklegGreg

Rating: 3/5

Went through scanning, submitting list, and getting an offer. The scanning part of the app stopped working after 60 or so items. Later tried scanning other items, got 21 onto a different list. Most prices received were under 5% of eBay values for the same sold items on eBay. Sorted through my items for the toys with offers and boxed them, weighed boxes. Shipping is discounted by more than 50%, but after deducting that cost from the total offered, it was not worth the net I would have been paid. Brian’s Toys says they are “strict” with their grading, so although my toy collection is quite collectible, still new in boxes after 30 plus years, and easily saleable, there is no information about their grading process, so you may not get the price they offered in the first place. I will keep my collection and sell piecemeal on eBay or elsewhere as selling just two of the items there that they wanted to buy will net more money than the net price that I would have received from Brian’s Toys, and with far less hassle. My advice is to skip using this app and Brian’s Toys completely.