App Profile: IDEXX VetConnect® PLUS

Android / Games / Puzzles
IDEXX VetConnect® PLUS
Installs:
Rating:
4.79
Total Reviews:
379
Top Countries:
US, GB, CA
< $5k
/mo
< 5k
/mo
Reviews: What People Think About IDEXX VetConnect® PLUS
The Chairdoctor
Rating: 4/5
This does a good job of displaying recent Complete lab work. That brings up the first problem, if one of the submitted tests takes days, you won't see any evidence of your submission until ALL are complete. I guess you'll be revisiting the web interface anyway! Next, the web interface gives you all the nice trending data, guess they couldn't agree how to do that. Now if they could fix those problems...
Rach802
Rating: 2/5
“Improvements” on an app should not take away options. Prior to upgrades, this app gave you the ability to email clients directly results and document that communication for future reference. Since a few updates, that ability is gone and when you go to send the results you will only be able to send to your recent phone contacts. I’ve contacted support multiple times and zero response, multiple “updates” since then that do not include reinstalling this feature. Maybe there was a legal issue with sending through the app directly to clients, but I wouldn’t be able to speak to that because I’ve never had a callback to our clinic regarding this issue.
Lv2readanywhr
Rating: 1/5
This app WAS useful for looking at lab work results on the fly, especially when trying to keep tabs on time-sensitive cases. However, the rewrite is absolutely terrible and makes the app cause more trouble than it’s worth — a complete time waster.
No normal values. They used to be there. That are since removed. Why?!
Also, once opened from the app, the results cannot be marked as unread, which used to be handy to allow internal communication with the staff to ensure follow up communication with the doctors and clients.
App is slow, awkward, and very disappointing. No fix in sight after complaining about this immediately following the launch of the “new” app we were forced to download. Software is not Idexx’s strong suit.
About IDEXX VetConnect® PLUS
The results you need, anywhere you need them.
No more waiting for workstations. The VetConnect PLUS mobile app gives you access to complete IDEXX patient diagnostics for viewing and interpretation, along with customizable results notifications.
-Instant Status Updates: Access test results to monitor patient status 24/7.
-Customizable Results Notifications: Customize results notifications to your mobile device with My Diagnostics.
-Easy Results Viewing: Results viewing optimized for mobile enables you to view results anytime, anywhere – with easy-to-read pathology and cytology reports and images optimized for mobile.
-Spot Trends at a Glance: Easily compare patient historical results side-by-side or in graphs for visual trend analysis.
The VetConnect PLUS app uses the latest Apple® technologies and requires iOS 13.
© 2025 IDEXX Laboratories, Inc. All rights reserved. • 104495-00 • Apple and iPhone are trademarks of Apple Inc., registered in the United States and other countries. All other ®/TM marks are owned by IDEXX Laboratories, Inc. or its affiliates in the United States and/or other countries. The IDEXX Privacy Policy is available at idexx.com.
No more waiting for workstations. The VetConnect PLUS mobile app gives you access to complete IDEXX patient diagnostics for viewing and interpretation, along with customizable results notifications.
-Instant Status Updates: Access test results to monitor patient status 24/7.
-Customizable Results Notifications: Customize results notifications to your mobile device with My Diagnostics.
-Easy Results Viewing: Results viewing optimized for mobile enables you to view results anytime, anywhere – with easy-to-read pathology and cytology reports and images optimized for mobile.
-Spot Trends at a Glance: Easily compare patient historical results side-by-side or in graphs for visual trend analysis.
The VetConnect PLUS app uses the latest Apple® technologies and requires iOS 13.
© 2025 IDEXX Laboratories, Inc. All rights reserved. • 104495-00 • Apple and iPhone are trademarks of Apple Inc., registered in the United States and other countries. All other ®/TM marks are owned by IDEXX Laboratories, Inc. or its affiliates in the United States and/or other countries. The IDEXX Privacy Policy is available at idexx.com.
File size: 58833920
Launched countries: USCA
Minimum OS version: 13.0
Release Date: 1662534000000
Published by IDEXX Laboratories
Website url: https://www.idexx.co.uk/en-gb/veterinary/software-services/vetconnect-plus/
Publisher country: US