First Credit Union (AZ) Mobile

My transactions have not updated for a few days when I made purchases yesterday. I also can’t use the Zelle feature to transfer money. Clearly something wrong with the app.

The new app that was launched May 2020 has made it very easy for me to monitor my account, transfer money and pay bills! I love the option to add alerts. It’s also very convenient to be able to transfer money to my other bank accounts at other financial institutions! I’m really impressed by the options to pay people, bills and manage my payments to other subscriptions using ePay. New features also includes access to my credit report. Looking forward to more added features to the app!

A few times when setting my phone down, I guess my finger grazed my iphone desktop and hit the FCU app icon, which caused the app to open, TOTALLY SKIPPING PAST THE LOGIN/PASSWORD page. This is very scary. But, when I WANT to loginAlso, the app crashes as soon as I open it on my iphone. It takes about 5 tries, then I can enter my password and get in. Sometimes it will crash again after that, or it could crash anytime during a transaction attempt. I tried deleting and reinstalling the app, but that didn’t help. It’s not my phone, because all my other apps work. What is going on with their I.T. Dept?! Also, small rant: when I transfer funds, I prefer to go to the main accounts summary page, which shows the balance of all accounts on one page. But instead it opens up the single account that received the transfer. Not sure why. The app/bank assumes that’s where you want to be after transferring funds.