Primis Classic (Personal)

Site is much more user friendly than it’s larger competitors, who constantly add layers of (sales) opportunities in the process of trying to do bill pay, transfers, etc.

App fails to give instructions on how to endorse a check completely. If “Primis” isn’t include on the back of a check later that day user will receive a message check was rejected. App fails to tell user why a check is rejected meaning user has to call or chat with a rep. App no longer shows the status of a remote deposited check…pending, when it will clear. Better off depositing checks at a different bank and doing a wire transfer or just not making a mobile deposit. App needs a lot of work.

This is infuriating. I use multiple password managers for work and personal. ALL OTHER banking apps allow you to copy/paste passwords. This is more secure, not less secure. Major tech companies with much higher security needs use these password managers. Also just as infuriating, if I go back and forth between the two apps to manually type the password, it deletes my progress in the Primis app. So my only solution is to write down my password which isn’t very safe, and then type it in. These password managers work fine on browsers, so why this bizarre feature on mobile app?