CommunityAmerica Credit Union

I deposited a check I wrote to myself using mobile deposit from another bank. Obviously, it was held for funds. The check was to pay off a car loan so it was bigger than usual. I saw that it was held which is normal. Then I got locked out of the app and told to call. Three separate calls and they wouldn’t release my access to the app. Holding funds from a check until it clears normal. Locking me out of access to account with funds in their back and refusing to allow me access to the app was unacceptable. No call to ask if the deposit was mine. No call to the other bank. Just frozen access to the app with no recourse. I do not recommend using this app or institution. Unknowledgeable staff, don’t know basic banking practices. Unprofessional response to a simple deposit into my account. Mobile deposit isn’t this difficult. Again, holding back on funds until check clears is normal. Locking you out of your account after three phone calls is unacceptable.

This bank and their app is phenomenal! The app cuts trips to bank with their easy to use Check deposit system that sends your check directly to your account with ease. Although I don’t need to I love to occasionally stop in your banks in person because the staff and service is always excellent! I never leave without them making me smile or having my day brightened. And love how I can see my transactions and transfer funds to either savings or checking. Very organized and super helpful with planning and budgeting money. I’ll never use another bank you guys are the most trustworthy and reliable bank. You Always have your peoples back! You guys even make sure I got my money back from a fraudulent charge!! Incredible work!

I throughly enjoy using the Community America Banking Ap on my Cell Phone. It’s user friendly, allowing me access to view and keep track of my daily activities with my checking, savings and high interest savings accounts. It enables me to transfer funds between accounts and see what checks have cleared. Unlike some other Ap’s I use for on-line accounts, my Community America Ap is always available and easily accessible, making my on-line experience extremely enjoyable.