TruNorth Bank

App is constantly down, barely works literally ever. And there’s always maintenance on the weekends, and of course they don’t have support on the weekends either. Constant fees, will stop transactions for absolutely no reason. Can’t reverse them and automatically shuts off card with no communication. Tried talking to support and felt like I was talking to a scam artist asking more and more personal questions. Changing banks, you should too

Before bank changed from Northshore I was want charged fees when my debit didn’t have enough money for a purchase and this new bank took fees back to back for just trying and it’s not right .

I don’t understand why accessing the app and my account keeps becoming an issue because of “maintenance.” I can understand short outages for a few hours, but two days and a half is excessive. Right now, I can’t even use the TruNorth Bank ATM to transfer money into my checking account because of this. It’s a great bank, but we’re in a time where digital access is essential. If the app is going to be unavailable this often, it defeats the purpose of having it at all. There needs to be a more reliable system in place so customers can access their accounts when they need to.