T-Mobile Fiber: eero

We've had service for all of two weeks? The internet is already down and has been for three days. After being on hold for an eternity, with a total phone call time of an hour, the gentleman on the phone had no idea when he'd be able to send someone out to fix our service and I haven't heard from anyone since. I chose T-Mobile because you had fiber in our area but so far I'm VERY unimpressed.

Less than 1 month after convincing me to approve a T-Mobile fiber optic internet plan because of great service and low rates, T-Mobile has throttled my internet service. My TV, internet browsers, smart phones, and all other devices spend half their time buffering. This is what I’m paying (full price) for? I’ve been a T-Mobile (and, previously, Sprint) for almost two decades and I’m extremely disappointed.

My technician Lucas was professional and knowledgeable and would highly recommend the service and the technician !