Scentiment 2.0

While I love the scents and the way these products make my home smell, I've been disappointed with the app and pairing experience. My Mini diffuser paired without much trouble, but it doesn't consistently follow the schedule I've set. The Air 2 diffuser has been even more frustrating—it often struggles to pair and doesn't always stay connected. Although I've managed to pair it in the past, the process took a very long time and was far more difficult than it should be. Like the Mini, it also has issues reliably following scheduled settings. Considering the price of these products, the software experience significantly lacks. I can still operate the diffusers manually, but one of the main reasons I purchased them was for the app-based scheduling and control features. Unfortunately, those features have not worked as expected and the technology needs significant improvements. I hope the company addresses these software bugs because the diffusers themselves are excellent build quality and the scent quality is outstanding.

Just recently purchased the diffuser mini 2 LE It works well, and I don’t hate the app, although I think it is a little too in your face with advertisement on the front screen. A suggestion I have for this product is changing the interval of time between sprays. Currently, it is nice being able to change the strength of the spray, but even on the lowest setting, spraying every minute can quickly become overwhelming. The scheduling feature does not allow this either. This would be a good quality of life addition so I do not have to go out of my way to turn the device on and off.

I can see what they’ve *tried* to do with the update, but the app is virtually useless. Every log-in you have to pair the device to the app… and then re-pair… then reset Bluetooth… then try to pair again… Once you finally get it set up, you’ll have to repeat the process all over once you sign in again. My recommendation? Just use the product manually until the devs get it together. At this point, trying to use the app for its purpose is counterproductive and frustrating. Not everything needs an app honestly…