Klein ISD

Here are my issues 1-Sometimes it won’t get past the initial Klein screen, 2-Notifications are very sketchy if I get any at all, 3-Continues to show a notification even if I’ve read it, 4-There is no way to remove rooms that aren’t relevant.

One of my children is not showing up. The other two are there, no problem. I can’t see a way to hook this up to Text messages either. If I don’t log in, I don’t see the message.

There are no instructions in the app about how to create an account or sign in. I first tried using the Google sign in feature using the Google account I used for Klein ISD’s annual enrollment update. The app bumped me over to Google to log in as expected but after granting the app vendor permission to access my Google data the app kicked me back to the sign in page like nothing had happened. Subsequent efforts to sign in with Google just looped me right back to the app sign in page (page reloads but doesn’t sign in). I eventually found the Klein ISD article about the new app and how to sign in with a mobile number on Klein’s website but would be more helpful if this information was on the sign in page, or at least a link to create an account that explains what to do like most apps and websites offer when requiring an account. Not a great first user experience Klein/Thrillshare/Apptegy.