App Profile: SMART tag™ Parent App

Jayez12

Rating: 3/5

Love the idea of this app. And loved it the first couple days it would work. I have experienced the same issue as the other comment, the approximation time is not completely accurate as mine to has missed the bus by the bus being earlier then specified. But that part was ok. I didn’t mind. Now it seems though, for 3 days I have not been able to get my app to work. I have removed it deleted it closed it out turned off my phone and back on disconnected my wifi and back on I have disconnected my cellular connection and yesterday I was still getting the text alerts but not able to use the app, I have now faced nothing being loaded on the app, and it just says try later and try again later and I have. It does not even give me the option to log into my account, I do not even receive the text alerts.

Jkkz

Rating: 2/5

I haven’t received any notifications since last update.

Sweet8LouLou

Rating: 1/5

My son missed the bus because I depended on this app and it’s estimated time I should’ve known better than to trust this app. It showed an estimate of 11 minutes so we took our time walking to stop only to realize the bus got there literally 3 minutes after we received notification. I wish we could track the bus on the map like we used to before they turned it to app only. Now it only tells you when and where bus picked up or dropped of child. It was extremely dependable when we could follow the bus on the map and make our own estimated time. Now it’s anyone’s guess. And the other day I got a notification that bus would arrive any minute now, 16 minutes later is when it arrived. It’s extremely difficult for myself since I have to walk in 105 degree heat with the blaring sun and extreme humidity with my 2 year old to the bus stop and be waiting 30 minutes or so since I cannot depend on this app. Please go back to letting us track the bus movements on the road map so we can make our own predictions of time since we are familiar with the area and traffic flow here. Please incorporate the gps tracking on the app for the parents, this heat we’re having in my area is extremely dangerous and I would like to limit having my daughter and self out there while we wait for siblings. Thank you.