Megabus

Due to flight delays I was unable to get to Boise and as soon as I finally landed at O’Hare I started trying to call and cancel my reservation with Mega Bus. They claim to have 24/7 customer service, but after three attempts of calls going unanswered, as well as it being 1:00 in the morning and I needed to try and find a hotel I stopped trying. Apparently they do not issue refunds or take care of customers so I most definitely do not recommend using this service!

Using this app and trying to rebook a ticket is giving me a brain aneurysm. Actually one of the worst companies I’ve ever had the displeasure of booking something through.

The app makes it impossible to search non major cities within states as origins/destinations. So this is only useful of you are going to a handful of cities across the country instead of a daily commuter like the app claims.