CorrLinks Text Chat

Upgraded my phone and now I receive message that phone needs attestation. Tried sending message to CorrLinks about it. We just want to be able to talk to our loved ones. Makes you wonder if you ever should upgrade phone or the new upgrades that come up. Very disappointed and upset. Just want to talk to someone about it.

My husband is in Lawrence correctional I don’t get message notifications anymore although it is turned on on my end the messages are no longer instant I have had messages deduct money from me and him saying he never received it it’s almost a day in a half delayed I’ve just sent 4 messages and he’s messaging me saying why I’m not replying an I’m just like wow I’ve sent 4 messages since I don’t like it anymore truthfully we are starting to slow down on using it it was great when we couldn’t talk due to the constant lockdowns and having instant which was what the facility told me would happen when I had concerns before they even got these tablets that was reassurances and now it’s tremendously went down hill the connection between me and my husband feeling secure and a sense of being able to communicate had changed I’m sure they made way more money because if your like me when it ran out due to instant I was adding more and more and him now I barley look it this because it’s not beneficial to us anymore due to the delay it’s frustrating

This app has constant connection issues. I will get red errors frequently. There is no support. DO NOT logout and try to log back in thinking it will fix the problem because then you will not be able to log back in until whatever issue they have is fixed. It’s really annoying and just happens suddenly mid conversation with no warning. I’m not sure if every facility is 15 cents a message but the one I use is and while that doesn’t sound like a lot it can add up quickly. It’s pretty high considering the connection issues and lack of delivery of some of the messages causing you to have to repeat things you say and clarify things in conversations with your incarcerated individual.