Kansas City Symphony

It doesn’t work. Wastes a lot of time and you don’t gain access to your tickets in the end. My email literally said “click on Access My Tickets” at the bottom of the page. No such words exist in the app or the website. Sad that they don’t pay someone who knows what they’re doing to make this work.

Like other reviews, there’s no point for this app to exits. The tickets can’t even be accessed here, it redirects you to the website where you have to log-in (which is a different account than the one you need to set up for the app.) Just get the tickets on hold or mailed to you as this app is a complete hinderance. As a side note the app is apparently designed for phones only, as the UI is iPhone sized even on iPad.

Echoing all the other reviews. Why do I have to create a separate app login? Why did I have to look up (negative) reviews of the app to even figure that out? Why is the “not a robot” verification something anyone with any dexterity issues truly couldn’t do? Why can’t I access my tickets on the website? I could keep going. Suffice to say, this app is a genuinely terrible user experience. I hope the team improves it since this feels like it’s creating unnecessary barriers to people attending the symphony.