RMR Benefits

I was able to view my account information and submit a claim very easily. It worked just fine for me!

I think RMR’s goal is to get people to not use their tax free healthcare money because they make it such a pain to use their services. They make you submit documentation for everything instead of verifying some transactions on their end (like my old FSA provider did), their AI that scans documents can’t decipher anything from the documents by itself, you can only upload pictures in the app, you can’t upload any files from your phone. And even after going through the trouble to submit receipts with everything required by the IRS on them I end up having to go back and forth with the RMR people for about a week for every. Single. Expense. Because despite my documentation being good enough for the IRS, it isn’t good enough for RMR. If I wasn’t so determined to get my tax free money (and so convinced they’re determined to make me not get it) I’d quit using this service altogether, it’s been way more of a headache than it needs to be. They made me upload a copy of my contacts prescription (which I’m pretty sure violates HIPPA laws) to approve my online contacts order. Which makes no sense because no online contacts merchant will send you you’r order without a valid prescription anyways. Oh and RMR already had my itemized contact lens exam receipt I submitted early THE SAME DAY to get my eye exam paid for. This company does absolutely none of the leg work for you I’m not even sure why they exist. It definitely feels more like they work for the IRS than they work for you.

This is a great app and definitely easy to use. I recommend downloading it if you want a quick way to submit claim and get reimbursed. Many ways to get reimbursed (PayPal or Venmo even!). Always updating their system to be user friendly, thank you!