Wings CU (prev. Ent)

Been with Ent for 15 years. There are some improvements in the latest app updates after the Wings merger. Face ID login doesn't need two scans anymore. Internal and external account transfers are simplified and improved. The app is responsive and streamlined on my device. Now for the bad. Dark mode was removed, which I always loved about the old Ent app. Thanks for making me turn my brightness way down every time I need to use my bank app now. Can we please get dark mode back? Regardless of how "clean" white colors might look, this is a basic user experience issue. It's obvious that app users want to be able to choose the app color theme they prefer. Another problem is that the Ent app always displayed my checking account at the top, with savings under it. Now Wings displays savings at the top and checking under it. I've been used to the same account order for years and years but now it's backwards with no way to change it. Checking is my most used account so it should be at the top where it belongs. Please add the option to reorder the account list to user preference. Thank you.

This new app is terrible. What was a well laid out application that made intuitive since is now scattered all over the place with no logical breaks in the UI at all. With horrible extra large spacing so you have to scroll through more to get to the information that is needed. I have never seen an application go so backwards and lose so much in one shot ever. Also how do you look up partner branches/ATMs. That feature used to be in the login page and when traveling was probably the single most used function I used the app for and now it appears that it is completely removed. Also account alerts no longer have the ability to alert you when large deposits of a threshold you provide have occurred. These are BASIC functionality that has been there for years and someone just decided that nobody needs that information anymore? This is an unbelievable waste of resources taking perfectly good app and destroying it and making it harder to use, have less usable features and more cumbersome to get to the information in a ridiculously spaced out large font that is terrible it is one of the worse UIs I’ve ever encountered. It looks like something an elementary school student did over a weekend for a school project. VERY DISAPPOINTED that credit union resources are being squandered this way.

ENT mobile is good with exception of bill pay. Not always dependable and takes a long time to load bills is list mode, calendar mode works better. If you are in a hurry or last minute bill payer like me you will be let down at some point. This is because the bill payer will not load properly or in maintenance mode a lot on the bill payer portion on ENT mobile or website when setting up payments a day or two before they are due. Hey I don’t have lots of money in my checking and need to pay bills based on my paycheck without dipping into my emergency savings. If you pay you bills many days advance because you maintain a large checking balance or auto pay you will be happy with the quirks of the system. If you are like me, you have been warned of potential drama trying to schedule a bill payment last minute day or two before due.