App Profile: Alerus Benefits
Android / Games / Puzzles
Alerus Benefits
Installs:
Rating:
4.28
Total Reviews:
329
Top Countries:
US, UA, CA
< $5k
/mo
< 5k
/mo
Reviews: What People Think About Alerus Benefits
jengilderhus
Rating: 5/5
Love this app. Does have a different log in credentials than online however once I set it up I can either log in with Face ID or 4 digit pin. Makes submitting claims simple and fast as I just take a pic of my documentation and upload to my claim or debit swipe. Can get my balance at anytime and see if I need to submit receipts and the status of my card.
Ender831
Rating: 2/5
Not sure I trust these guys with my money, but my options are none, since this is the company my employer has chosen. It should be noted, before I get into my complaint that I’ve had lunch with the execs at my company and they all sounded like they’ve had really bad experiences with Alerus.
My complaint:
Guided signup suggests you go through your phone, but that makes password managers difficult to use. I ended up using a basic password expecting to change it later. My password works fine on the phone but not at the website. I’m stuck with a dumb password and the only way to manage my account is on the phone.
ACMMBelle
Rating: 1/5
This app seems to have never heard of the concept of UX. Confusing to navigate. No explanation of the difference between a reimbursement and an expense. No way to add other people who are covered besides myself, yet the app asks for the patient name. Mileage is reimbursable but there is no field for mileage or drop down for it when submitting an expense. There’s also no guidance on how much to expense per mile. Every time I use this app I run into countless issues and have to call customer service. Forget trying to use it on a weekend, because you cannot reach customer service.
About Alerus Benefits
Make the most of your HSA, HRA, and FSA benefits accounts by quickly checking your balances and details. Our secure app makes managing your benefits easy with real-time access and intuitive navigation.
Alerus Benefits connects you with the details, allowing you to check available balances and view claims requiring receipts. Employees can also click to call or email our Client Service Center.
Some additional options (if supported or applicable to your account(s)) are filing claims for FSAs and HRAs, uploading receipts for new or existing claims, complete HSA transactions, pay bills from your accounts, and report a lost or stolen debit card.
Powered by WEX Health®
Alerus Benefits connects you with the details, allowing you to check available balances and view claims requiring receipts. Employees can also click to call or email our Client Service Center.
Some additional options (if supported or applicable to your account(s)) are filing claims for FSAs and HRAs, uploading receipts for new or existing claims, complete HSA transactions, pay bills from your accounts, and report a lost or stolen debit card.
Powered by WEX Health®
File size: 25072640
Launched countries: US
Minimum OS version: 16.0
Release Date: 1661324400000
Published by Alerus Financial Corporation
Website url: https://www.alerusrb.com/resource-center/information/
Publisher country: US
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