GoConnectApp

Having used it for a while now, it is apparent its data is often delayed and inconsistent. A lot of time my vehicle location is not updated after a drive and the data doesn’t come through until hours later which really defeats of the purpose of such function. Reliability and predictability with consistent data is paramount in features it is trying to provide. Unfortunately much improvement is still required for the app to be useful and relied on. Really a shame VW is choosing this over its own connected services to offer in Australia. It would be really useful if it showed doors are locked or not. But not a feature of this app, seems like a missed opportunity.

Overall a great app to use with the VW but the latest version is half translated - some parts are in German, some in other language.

I bought my new VW Caddy February 2025. Almost immediately, I changed the rego. When I installed the App some months later, I noticed that the details of the vehicle rego were wrong. They were the original details showing original registration. I tried to update within the App but couldn’t. I contacted GoConnect by email and explained the situation. They wanted proof of the change from the DoT which I sent them. They still haven’t changed the details. Further, they will not respond to further emails. I did call them and got through to someone who assured me that the rego would be changed but here we are a month later not updated. Why would it be so difficult to make such a small change?