App Profile: The Hartford

Poppa-san

Rating: 5/5

We switched to The Hartford through offers from AARP. This turned out to be a great move for us. We used the TrueLane app and were rewarded with a discount for our driving habits… (Yeaa!) Direct payment and web access to our documents has been excellent. But, the real test of any insurance company is how things go when you really need them. We suffered the total loss of one of our cars. The Claims Department was really quick in response. Even though our claim was passed across several desks and agents as it was processed, we were kept in the loop the whole time. And, the check for our claim was processed and we received it promptly. We located a replacement vehicle and Xavier (your Rep) quickly, efficiently, and professionally updated our policy in amazingly short order. All of your Reps, in all departments were great to work with and answered any questions we had. In life, we are not taught, nor do we practice, insurance claims for loss. We, the policy holders must rely on the professionalism of the insurance company and its agents to help us along. The Hartford has excelled and exceeded my expectations in your service. Thanks so much for your help! Looking forward to a continued relationship with The Hartford! Thank you! Steve and Lena Puro

Jrlhappy

Rating: 5/5

Someone broke into my car and shattered three of the windows. It was so easy when I call The Hartford. Everyone was so nice. They assured me that it would be done and it there was some problems with getting a glass out the doors. I took my car back to the Mercedes dealer who assured me if I contacted my insurance they would cover and they did immediately. I don’t remember the three ladies that helped me, but they helped me really well and guaranteed payment in 24 hours thank you for being such an excellent

Kdoques

Rating: 5/5

The Hartford Insurance app is super easy to use! The Face ID login makes it quick and secure. I can view my policy details, file claims, and share documents with just a few taps. It’s simple, clear, and saves me so much time. Highly recommend!