HomeTriangle

The consultant amount was partially paid yesterday. The electrician/vendor visited my home to repair the fan. He asked me to arrange two items: an oil capacitor and a regulator. I checked with the nearby shops, but these items were not available. I explained the situation to him, but instead of taking the initiative to purchase the required items from a shop where they are available and complete the repair, he said he would leave without doing the work. Now he is asking me to pay the remaining consultant amount even though the repair work has not been completed. He is also saying that he will not leave my home unless I make the payment first. This is unfair and amounts to unnecessary pressure. I am willing to pay the remaining amount, along with the cost of the required items and any additional charges, once the repair work is completed. The electrician/vendor should take responsibility for arranging the required items from a shop where they are available and completing the repair. Since I have already made a partial payment yesterday, I do not agree to pay the remaining consultant amount before the work is completed. I request you to please look into this matter and instruct the electrician/vendor to complete the repair before asking for the remaining payment.

I booked a service to remove blockage in bathroom , and very next day a plumber arrived and called asked all the details , The only thing is i reside at different place and at service place my mother was there , service man did not complete the issue also the blockage was not removed at all , plumber called me to my number and said that service completed and please gpay rs 1000 to my number , i consiciously asked if the service was completed and he said everything was pakka and blockage will not happen, i believed what he said and transferred the amount. My mother called me and said the blockage was not removed and She asked the person to not to do anything as he was not professional and the person he brought with him along is not aware of the services to be done looks like the plumber brought the helper randomly. Without even repair completed he demanded for the amount and went . Such a fradulent activity this is. I think the app home triangle should involve professionals with utmost diligence. I need my money back or the service should be addressed accordingly

I had a Godrej AC Service requirement, where my AC was not switching ON. I called for a service using this app, and the service professionals came in 3-4 hours after placing the service request. They detected the issue accurately and informed me that a PCB repair or replacement is required, which was not in their scope now. They charged me the mentioned fee of ₹600 and promised me that I will receive a call back from the company with a solution to my problem. They also promised that the ₹600 fee that they have charged for the visit will be adjusted with the full payment of PCB repair/replacement. It was 30 March 2024 and today is 26th April 2024. There have been no calls/texts/emails from the company. There has been no accountability shown by the company at all. If they cannot resolve the issue due to unavailability of spare parts (PCB) or lack in the expertise to repair they should not charge any visit charges. I suggest you to call for service to the manufacturer instead of using this app.